It’s good to be curious. Here are some of our most frequently asked questions...

My Story Psychology logo. We are a team of clinical psychologists based in Melbourne Caulfield North
  • I currently consult from Caulfield on Tuesdays, Thursdays and Fridays. Appointments can be held either in person or online, depending on your preference.

    I have limited after hours availability at present.

  • Individual sessions are $240 for 50 minutes. Payment is required on the day of the consultation and can be made via direct deposit or credit card. Please note that a payment processing fee applies to card payments.

  • Under the Australian Government’s Better Access to Mental Health Care Initiative, individuals are eligible to receive a Medicare rebate for up to 10 sessions per calendar year. The current Medicare rebate for Clinical Psychologists is $145.25 per session. To access the Medicare rebates for your sessions, you will need a referral from your doctor / GP. 

    Rebates may also be available through private health insurers. Please contact your private health insurance to see if you are eligible. 

    Unfortunately, we are unable to offer services under WorkCover, DVA or TAC.

  • We ask that you provide as much notice as possible when cancelling an appointment. Cancellations within 24 hours of your appointment time will incur the full fee.

    We understand that sometimes you may be unable to keep an appointment because of sudden illness or an unexpected personal emergency. If this happens to you, please contact us as soon as possible to explain the situation.

    Our cancellation policy is in place to allow us to offer the allocated time to another person who may be on the waiting list. Please note, there are no Medicare or private health fund rebates for late cancellations or missed appointments. 

  • My Story Psychology is not a crisis service. If you or someone in your care is in need of urgent mental health support, you may wish to contact your local Psychiatric Triage Service or go to your local Emergency Department. Crisis support services are listed below: 

    Psychiatric Triage Service (Alfred Health)
    1300 363 746

    Psychiatric Triage Service (Monash Health)
    1300 369 012

    Lifeline
    13 11 14

    Sexual Assault Crisis Line
    1800 806 292

    Safe Steps Family Violence Response Centre
    1800 737 732 

    Beyond Blue
    1300 22 46 36

my story clinical psychology image of umbrella

Please get in touch
to arrange an initial
consultation.

0420 371 176
hello@mystorypsychology.com.au

60 Hawthorn Road
Caulfield North Victoria 3161